| I forget my username and password. How can I sign in? |
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Follow the forgot username/password link from any sign in page and we will email you your information. |
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| The system isn't recognizing my password. Why? |
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Passwords are case-sensitive. Make sure that you are entering your password correctly. |
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| When I attempt to sign-in, why am I routed to an error page that does not give me another chance to sign-in? |
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Our login process requires your browser to accept cookies. You must adjust your browser settings to accept cookies. Please read our Privacy Policy for further information on the use of cookies. |
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| Why does nothing happen when I attempt to sign-in to a bulletin board or a chat?
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HBO.com requires Javascript to be turned on in your browser. It is possible that you do not have the proper Javascript settings on your browser.
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| How do I change or view my newsletter subscriptions? |
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In order to subscribe or unsubscribe from HBO.com newsletters, go to the fan community page within the HBO Info section of the site. From there, you can access the newsletter pages of each individual site, where you can subscribe or unsubscribe from newsletters. You may also unsubscribe from a newsletter by clicking the unsubscribe link at the bottom of each email newsletter. |
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| Why are you asking for personal information in the Optional Survey? |
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We use the optional survey information for user research purposes. The more we know about who is using HBO.com and watching HBO, the more we can tailor our content and programming to your tastes and habits. We use the information to create a better HBO experience for you. It is also important for you to know that we keep the information you provide confidential. Please refer to our Privacy Policy for more information. |
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| Why should I become a member of HBO.com? |
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Joining HBO.com is free, and it allows you to participate in many of our Community features, including bulletin boards, live chats and live Boxing Web Events. Members can customize the HBO schedule, which allows them to view schedule information tailored to their viewing habits. Members also enjoy discounts and promotions at the HBO Store. To join, click here. |
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